Shipping policy

Shipping Policy

At GOYUU.com, we want your shopping experience to be simple, smooth, and worry-free. We currently offer free shipping on all orders within the United States.

Shipping Area

We currently ship to addresses within the United States.

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.

Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

Estimated delivery time is usually 3–7 business days after your order has been shipped.

Delivery times may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Free Shipping

We offer free standard shipping on all U.S. orders.

There are no additional shipping charges at checkout for standard delivery within the United States.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow some time for the tracking details to update after the carrier receives the package.

Shipping Carriers

We work with reliable shipping carriers to deliver your order safely and efficiently. The carrier may vary depending on your location and the size of the package.

Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us at:

sales@goyuu.com

Please include your order number and photos if the package or product is damaged. We will do our best to help you resolve the issue as quickly as possible.

Incorrect Shipping Address

If you entered the wrong shipping address, please contact us as soon as possible after placing your order.

Once an order has been shipped, we may not be able to change the delivery address.

Contact Us

If you have any questions about shipping or delivery, please contact us at:

sales@goyuu.com

We are happy to help.